Braille-enabled ATMs from HDFC Bank

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Braille-enabled ATMs from HDFC Bank

Background: Reserve Bank of India, DBOD, vide its Notification No. RBI/2008-09/431/DBOD.No.Leg.BC.123 /09.07.005/2008-09 dt.April 13, 2009, addressed to All Scheduled Commercial Banks (Excluding RRBs), advised that Banks make to ensure that at least one third of new ATMs installed are talking ATMs with Braille keypads and place them strategically in consultation with other banks to ensure that at least one talking ATM with Braille keypad is generally available in each locality.

Towards this end, Banks have kicked-off the process to adhere to the RBI guidelines and also to move routine transactions from Counters to alternate delivery channels.

On 10/12/2010, HDFC announced that it is upgrading its 4,000+ ATM’s to provide improved accessibility for the visually challenged. 

And, HDFC has partnered with Diebold to for the same.

HDFC is upgrading all its 4000+ ATM’s though RBI guidelines specify a third of new ATM’s be Disable friendly.

This is a very customer friendly step from HDFC, and would attract new customers into its fold.

Though most of the routine banking activities can be accessed through alternate banking channels, customers need to visit Branches/ATM’s for Cash withdrawal.


Braille Meaning and Definition from WordNet (r) 2.0
Braille n
1.      French educator who lost his sight at the age of three and who invented a system of writing and printing for sightless people (1809-152) [syn: Louis Braille]
2.      a point system of writing in which patterns of raised dots represent letters and numerals v : transcribe in Braille

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