Cheers_Enjoy Value Added Service at Cooperative Bank’s ATMs
The key to reduce ATMs operating costs
is to attract a large number of footfalls to transact through the ATMs.
Revenue can be maximised through
Financial transactions and Non-Financial transactions. Non-financial
transactions can said to be the butter whereas Financial transactions can said
to be bread.
A perfect combination of Bread and
Butter transactions would minimise ATM operating costs. At the same time, it would encourage the
Banks to install a large number of ATMs around the country.
Reserve Bank of India, through
Notification No: RBI/2015-16/139-DCBR.CO.LS (PCB) Cir.No.2/07.01.000/2015-16
dt.July 30, 2015 permitted all Primary (Urban)
Co-operative Banks (UCBs) to offer all services that Standard ATMs can
offer.
These services can offered @ on-site /
off-site / mobile ATMs as per Annex.
At the same time, the UCBs have to ensure
that there are enough technological safeguards in place for ensuring data
security.
Of course, the products of other financial
institutions should not be marketed through ATMs.
The
following is the list of Approved Services / facilities on ATMs installed by
UCBs
Financial:-
Deposits/Withdrawals;
Non-Financial:-
- Personal Identification Number (PIN)
changes;
- Requisition for cheque books;
- Statement of accounts;
- Balance enquiry;
- Inter account transfer within the bank
between accounts of same customer or different customers of the bank at
the same centre or different centres within the country;
- Inter Bank Funds Transfer - Transfer
of Funds between the bank's customers and customers of other banks;
- Mail facility for sending written
communication to the bank;
- Utility payments like Electricity
bill, Telephone bill, etc;
- Issue of railway tickets and
- Product Information
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