FAQs on Opening of - National Payments Corporation of India - Senior Manager - Fraud Risk Management

Q: 01) What is the Location?

Ans: 01)  The position is at National Payments Corporation of India, Head Office- Mumbai

Q: 02) What is the domain experience required to apply for this opening?

Ans: 02) 5-6 years is the preferred domain experience

Q: 03) Is this a transferable position?

Ans: 03)  No this is not a transferable position.

Q: 04) What are the growth prospects?

Ans: 04) All economic transactions are subject to fraud risks. It is impossible to eliminate all fraud in an economic transaction. Hence, the growth prospects are bright for this sector.

Major Banks in India are deploying Enterprise Fraud Risk Management Solution’s to minimise fraudulent transactions. Hence, experienced candidates can look forward to good growth prospects.

01)  Bank of India's RFP for Procurement and Implementation of EFRM

Q: 05) Will the successful candidate lead a team?

Ans: 05)  Yes, the successful candidate will lead a team.

Q: 06) Will there be UAT opportunities?

Ans: 06) Yes, there will be SIT and UAT opportunities.

Please note both SIT and UAT are parts of the testing phase. The SIT follows the UAT.

UAT and SIT are the two different levels of testing in the application testing phase of QA. UAT stands for User Acceptance Testing and SIT stand for System Integration Testing.

In the first quarter of 2017, NPCI kick-started the process for a ‘Enterprise Fraud Risk Management (EFRM) Solution’.

The chosen candidate will have an opportunity to develop the Test Cases for the EFRM Solution, test the same and eventually implement it.

The chosen candidate has to create the relevant test data to measure the numerical accuracy of the solution.

The chosen candidate will have on opportunity to design an effective managing fraud incident management - describing each phases of the process – prepare, identify, contain, respond and learn from the incidents responded to.

 

Q: 07) Will there be guest talk opportunities?

Ans: 07)  The Fraud Practice domain is vast and frauds tend to occur in all industries. Hence, there are high chances of guest talks at various forums not necessarily not limited to banking domain.

Q: 08) What types of additional certifications the prospective candidates should have?

Ans: 08) There will be weightage for candidates with ‘Certification in any payment systems’.

IIBF offers courses in Payment Systems.

IDBRT offers short time class room programs in Payment Systems.

Q: 09) Is this a 24*7 job profile?

Ans: 09)  Unless, a very big fraud has been detected with national level ramifications, this is not a 24*7 job profile.

Q: 10) Is working knowledge of MS Office required?

Ans: 10) Yes, candidates are expected to be proficient in MS Office.

The chosen candidate is expected to have extensive experience in creating formal reports for communicating to clients and/or Regulatory bodies.  He/She clearly articulately present findings to client management and other interested parties

He / She should have the ability to build rapport with, and relate to a wide range of people

The chosen candidate will have an opportunity to develop response plan/strategy which will describe the prioritization of fraud incidents based on the organizational impact.

Q: 11) How should I prepare myself for the Interview? What will be the typical questions in the interview?

Ans: 11) Fraud control activities are generally classified as either preventive (designed to avoid a fraudulent event or transaction at the time of initial occurrence) or detective (designed to discover a fraudulent event or transaction after the initial processing has occurred).

You should be able to clearly articulate your opinion on the preventive and detective activities of fraud control.

Q: 12) Apart from my resumes, should I carry out any other printouts to the interview?

 Ans: 12) Yes, 3-4 printouts summarising top three fraud prevention/investigations in your professional life.

The following is the Job Overview:

Quote:

- Minimum experience of 5 - 6 years in risk domain related to cards & payment products (NFS, RuPay, UPI, IMPS, AePS, NeTC).

- Acumen to understand fraud trends & setup detective & preventive controls

- Knowledge of framing & setting up rules to identify suspicious transactions

- Ability to investigate cases and decipher modus operandi

- Ability to network and gain information from peers including internal and external stakeholders

- Ability to handle multiple tasks and work with stringent timelines

- Good English Communication skill.

- Preference for candidates who have done SIT / UAT or Certification in any payment systems.

- Experience of working on FRM tools of NPCI, VISA & Mastercard will be an added advantage

- Hands-on with MS Office tools like spreadsheets & powerpoint

- Logical Reasoning.

The following are the Duties & Responsibility:

- Network with Banks to understand fraud trends and setup detective / preventive controls

- Implementation of EFRM system

- Set up rules in FRM system to identify suspicious transactions

- Facilitate Common Point of Compromise & Period Identification

UnQuote:

Disclaimer:

The FAQs is  based on my understanding of the Job Description as provided by NPCI. I am responsible for any interpretation errors of the Job Description.

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