RBI directive on reconciliation of transactions in the Cash Management Industry
Reserve Bank of India vide Circular no
RBI/2018-19/183 DCM (Plg) No.2746/10.25.07/2018-19 dt.May 14, 2019 addressed to
The Chairman / Managing Director / Chief Executive Officer of all Banks has indicated
the procedure to be followed for reconciliation of transactions in the ATM Cash
replenishment cycle.
This is as per para 15 of the monetary
policy statement dated October 04, 2016, the Bank had constituted a Committee
on Currency Movement [Chair: Shri D.K. Mohanty, Executive Director, Reserve Bank
of India] to review the entire gamut of security of the treasure in transit.
The recommendations of the Committee
relating to timely reconciliation of transactions (i.e. ATM cash replenishment)
between the bank, the service provider and its sub-contractor have been
examined.
Accordingly, Reserve Bank of India has been decided that the bank shall follow
the procedure as under:
Cash indents by the Service Provider shall
be made at least a day in advance (T-1 where T is the day of cash loading), in
consultation with the chest / nodal branch.
Multiple points of cash withdrawal may be
avoided and shall be restricted to one in each centre. However, metropolitan
centres may have two points of cash withdrawal.
Reconciliation of transactions shall be
done between the bank, the service provider and its sub-contractors at least on
a T+3 basis.
In the event of a dispute or the reporting
of alleged / attempted breach of security / laid down procedures, access to
video footage of the ATM may be provided by the bank to the service provider
and its sub-contractors on request.
Further, as a part of outsourcing arrangements
for cash management, the bank shall encourage their service provider and its
sub-contractors to:
- ·
put in
place an efficient digital records management system for data retrieval and
reconciliation.
- ·
create
and maintain a data base of employees at industry level through any unique mode
/ code of identification by the Self-Regulatory Organisation to ensure that
they possess unblemished records.
CATMi
is the unified voice of the ATM industry
The
Confederation of ATM industry (CATMi) is a registered non-profit trade
association representing ATM Manufacturing & Outsourcing Companies, White
Label ATM Operators, Payment Services Companies, Cash Replenishment & Cash
in Transit Agencies, ATM Security Services & Solutions Companies etc. in
India.
Headquartered
in the financial capital city of Mumbai, CATMi was incorporated with a vision
to create an environment conducive to the sustainable growth & development
of the modern ATM industry in India.
This
circular should reduce the instances of fraud in the ATM cash replenishment process
and also assist insurance companies in taking decisions in case of fraud claims
from the ATM industry.
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