Tips for State Bank of India’s upcoming mega customer meet

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          State Bank of India is organising its first mega customer meet across India on 28th May 2019.

          The invitation to its customers is via a Popup on it’s official webpage i.e www.sbi.co.in

Just land on www.sbi.co.in and you can see the invite.

The tagline of the meet is “Let’s Connect”

This connect is in person rather than digital. Yes, personal meetings still work in India and have advantages over digital meetings.

The theme of the meet is “Join us to make Banking Better”.

Banking is a journey and not a destination. A small change here, a small change there will lead to a better overall experience.

State Bank of India is looking forward to receive ‘small changes’, from its customers.

This is a once in a year event, held across major cities of India by State Bank of India.

The focus of the meeting is to seek feedback from customers, highlight State Bank of India YONO banking app and an opportunity to get a pulse from the ground.

The 'Mega Customer Meet', to be held on Tuesday, is expected to engage with 1 lakh bank customers across 500 locations through 17 local head offices across the country.

The venue details in each Local Head Office city are available on the bank’s website.

The meet kick-starts at 4.30pm and will wind up depending on the number of customers dropping in to interact with State Bank of India officials.




Customers to make most of this once in life time opportunity may note the following tips.

Tip 01) Note down your Account Number, Branch Code on a piece of paper.

Tip 02) Jog your memory for the most memorable experience with State Bank of India. Write down the summary on a piece of paper.  At the first opportunity highlight this to gathering at the customer meet, leading to a win-win situation.

Tip 03) Jog your memory for the top 3 not so good experiences with Stage Bank of India. Write these down in a piece of papers with the complete details i.e transaction type, transaction channel, transaction date, type of loss i.e financial loss or mental loss, steps taken by you to turn the not so good experience into a good experience.

Tip 04) If seeking a resolution to your issue, mention them on a piece of paper, make couple of copies of the same, hand over to the officials available at the customer meet, take acknowledgments and request for a TAT to resolve your issue.


Tip 05) Note down couple of points, which you can think will lead to ‘Better Banking’. Share with officials available at the customer meet.

          You can add your own tip and share in the comments section. This will enable other customers to make of the opportunity provided by State Bank of India.

          Go ahead and experience the Mega customer meet.

SBI Grievance Policy – High lights about customer meets:
Additional Reading

         

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