IIBF – ‘Digital Banking’ – Self Paced eLearning Course
IIBF – ‘Digital Banking’ – Self Paced eLearning Course
Bank
professionals in India now have an opportunity to complete the ‘Digital Banking’
–eLearning Course and on successful completion receive a certificate from IIBF.
Course Name –
Certificate Course in Digital Banking
Course Objective -
To provide practicing bankers and finance professionals a sound foundation in
the digital banking products such as Cards, ATMs, Mobile and Internet Banking
and PoS.
Mode of Delivery –E-Learning
Mode
Exam Fees –
INR1,200 for IIBF Members. INR1,700 for Non-IIBF Members
Exam mode –
01) 3 MCQs at the end of each Unit. 02) 100 MCQs at the completion of all Units.
Exam syllabus –
a. Introduction
b. Need for Digital Banking Products
c. Customer Education for Digital Banking Products
CARDS
a. Overview and brief history
b. Various types of cards
c. Product features
EMV technology
a. New Technologies – Tap and Go, NFC, etc.
b. Approval Processes for Cards
c. Profitability of Cards
d. Back End operations
e. Recovery and Follow up
ATMs
a. Overview and Brief History
b. Product Features
c. Instant Money Transfer Systems
d. Various Value-Added Services (e.g., bill payments,
donations, etc.)
e. Proprietary, Brown Label and White Label ATMs
f. ATM Network Planning – Onsite/ Offsite
g. Security and Surveillance of ATM Sites
h. Profitability of ATMs
i. Risk Management and Frauds
j. Back End Operations and Technology
CASH DEPOSIT MACHINES
a. Overview and Brief History
b. Product Features
c. CDM Network Planning – Onsite/ Offsite
d. Profitability of CDMs
e. Risk Management and Frauds
f. Back End Operations and Technology
CASH RE-CYCLERS
a. Overview
b. Product Features
c. Risk Management and Frauds
d. Back End Operations and Technology
MOBILE BANKING
a. Overview and Brief History
b. Product Features and Diversity
c. IMPS
d. Profitability of Mobile Banking
e. Risk Management and Frauds
f. Back End Operations and Technology
INTERNET BANKING
a. Overview and Brief History
b. Product Features
c. Corporate and Individual Internet Banking
Integration with e-Commerce Merchant
sites
d. Profitability of Internet Banking
e. Risk Management and Frauds
f. Back End Operations and Technology
POS TERMINALS
a. Overview and Brief History
b. Product Features
c. Approval processes for POS Terminals
d. Profitability of POS business Risk Management and
Frauds
e. Back End Operations and Technology
BRANCHLESS BANKING
a. Objectives
b. Introduction
c. Financial Inclusion – Logic and logistics
d. Vehicles for Financial Inclusion
e. Business Correspondents/ Business facilitators
f. Digital Banking Products for Financial Inclusion
MARKETING OF DIGITAL BANKING PRODUCTS
a. Objectives
b. Introduction
c. Product Planning
d. Structure for Marketing Digital Banking Products
e. Sales delivery to customers
f. Concept of e-Galleries
g. After sales service to customers
h. Marketing for Financial Inclusion
i. Dangers of Mis-selling
j. Use of analytics in marketing Digital Banking
Products
PAYMENT SYSTEMS
a. Overview of global payment systems
b. Overview of domestic payment systems
c. RuPay and RuPay Secure
d. Immediate Payment Service (IMPS)
e. National Unified USSD Platform (NUUP)
f. National Automated Clearing House (NACH)
g. Aadhaar Enabled Payment System (AEPS) e-KYC
h. Cheque truncation System (CTS)
i. National Financial Switch (NFS)
j. RTGS
k. NEFT
l. Forex settlements
m. Securities Settlement
n. Innovative Banking & Payment Systems
NEW DEVELOPMENTS IN DIGITAL BANKING
a. Fintechs
b. Business ecosystems
c. Block chain
d. Crypto Currencies
e. Peer Financing
f. Cloud
g. Virtualisation
h. Analytics
i. Artificial Intelligence
j. Machine Learning
k. Internet of things (IoT)
Disclaimer: These are my personal views only. The bottom
line is Mission LessCashNotCashLess. Nothing more-Nothing less
Read the full brochure @ http://www.iibf.org.in/documents/RulesSyllabus/2020/526%20-%20CCDB%20E-Learning_20200512.pdf
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