SEBI - RTA inter-operable Platform for enhancing investors’ experience in Mutual Fund transactions/ service requests
SEBI - RTA inter-operable Platform for enhancing investors’ experience in Mutual Fund transactions/ service requests SEBI announced a path-breaking customer initiative for Mutual Fund Investors. An R&T agent is an intermediary who takes care of the back-end processes of a mutual fund, processing all financial and nonfinancial transactions. In this digital era, more and more Mutual Fund Investors are comfortable to transact via Internet Platforms. The physical visits to RTA brick and mortar offices is coming down. Hence, there was a need to enhance the customer service experience to Mutual Fund Investors. In this regard SEBI vide Cir dt. July 26, 2021 addressed to All Mutual Funds (MFs)/ Asset Management Companies (AMCs)/Trustee Companies/ Board of Trustees of Mutual Funds/ Registrar and Transfer Agents of Mutual Funds (RTAs), Association of Mutual Funds in India (AMFI) Depositories unveiled the roadmap for an i...