Club Mahindra - 8 out 10 NPS Score for the Onboarding experience.

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          The below confirmation mail from Club Mahindra says it all.





          Just took a leap of faith and locked in a membership program with Club Mahindra.

          The journey started off with sharing my mobile number on their website.

          There were two or three calls from their central office team to fix up the appointment.

          On the scheduled day, one call from central office and the respective Sales Manager to confirm the appointment took place.

          1st Appointment -  45 – 60 Minutes walkthrough, overview of the various plans, plus and minuses of each plan i.e Bliss / Purple/Red/White/Blue -  Hotel Units / Studio Unit / 1BR etc, so on and so forth.

 

          2nd Appointment – 90 – 105 minutes on a rainy evening.

Deal finalisation/ initial payment / EMI finalisation

          SMS / Mails / Conformation calls followed in the next few days. And, finally, the welcome mail from Club Mahindra Team.

          There are mixed reviews on Google Matha. However, in my view, folks tend the negative points rather than the positive points. So, took the leap of faith, locked a 15-year commitment with Club Mahindra.

          Typically, each Club Mahindra means an emotional involvement of 4 to 6 months. Please note the financial involvement has already been done, i.e at the time of membership conformation.

          So, what is logic of investment of 4-6 months for every Club Mahindra Holiday. Well, wait for my future updates.

          The first holiday at Club Mahindra properties is planned around September 2024. Looking forward for wonderful memories.

 

Disclaimer: These are my personal thoughts only. The bottom line is Safe ePayments. Nothing More – Nothing Less. 

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