NHAI Toll Gate – Where is your vehicle stuck? Before or After 100 Metres

NHAI Toll Gate – Where is your vehicle stuck? Before or After 100 Metres

          It is now official,

Flashback to 2018, certain videos on the internet that said one need not pay toll tax if they have been waiting behind the yellow line at a booth. There was no clarity what is the Yellow Line, which resulted in several skirmishes.

The ground staff were mostly ignorant of the Yellow Line and the vehicle users could not show any official document about the Yellow Line.

This has now changed.

Ministry of Road Transport & Highways vide Press Release @ https://www.pib.gov.in/PressReleasePage.aspx?PRID=1721963, notified the first set of Yellow Line guidelines

The highlights of the Press Release are :-

Heading - National Highways Authority of India takes steps to ensure waiting time should not be more than 10 seconds per vehicle at toll plazas

Objective – To ensure service time of not more than 10 seconds per vehicle even during peak hours at the toll plazas on the National Highways.

Applicability – 365 days a week, 24*7

Purpose - Inculcate further sense of accountability in toll plaza operators.

 

The new guidelines will also ensure seamless flow of traffic at the toll plazas by not allowing vehicles to queue up more than 100 metres.

Although at most of the toll plazas, there is no waiting time after mandatory 100% Fastag, even then if there is queue of waiting vehicles of more than 100 metres due to some reason, the vehicles will be allowed to pass without paying toll till the queue comes within 100 metres from the toll booth.

For this purpose, a yellow line at a distance of 100 metres from toll booth will be marked in each toll lane. This is to inculcate further sense of accountability in toll plaza operators.

NHAI is highlighting this effort on social media. Social media users have started to offer their view points.

The detailed operating guidelines may be released based on the feedback received from various parties in this whole process.

In the meantime, keep a track where you are stuck (if you are stuck!!) at a NHAI Toll Plaza, before or after 100 metres.

 

Also - Keeping in view the growing Electronic Toll Collection (ETC) penetration in the country, it has been emphasized to have a new design and construct the upcoming toll plazas as per traffic projections for next 10 years to have an efficient toll collection system.

Point to Note - Since NHAI has successfully transitioned to 100% cashless tolling from middle of February 2021, the overall FASTag penetration at NHAI Toll Plazas has reached 96% and stands at 99% at many toll plazas.

 

Disclaimer: These are my personal views only. The bottom line is Mission #LessCashNotCashLess. Nothing more-Nothing less